Customer reviews of Auto House Limited

By MARTIN W on 12 October 2020 | Verified purchase

Throughout the entire buying process of my new car, Auto house limited were exceptional in all areas. Great communication between me and them, the car was exactly as described and delivered when they said it would be. Friendly service, family run business, highly recommended.

Reply from Auto House Limited on 14/10/20

Thank you Martin! It was a pleasure meeting you and your family. Thank you for your review - we look forward to doing more business with you in the future. Thanks!

By SHARON L on 09 October 2020 | Verified purchase

This is a family run business and we met all 3 brothers . There was no hard sell . They were knowledgeable, friendly and very engaging . The purchase of our car went very smoothly and we would certainly recommend them.

Reply from Auto House Limited on 11/10/20

Thank you for taking your time to write us an amazing review, we hope you are enjoying your new BMW - we look forward to doing more business with you in the future. Thank you!

By Salek U on 08 October 2020 | Verified purchase

Excellent customer service from the get go. From the first phone call we were welcomed and told all about the vehicle in question. Provided more pictures in detail to ensure we had an exact idea of what the car looked like and condition was in. Customer service continued on even after the purchase of vehicle whilst also providing warranty. Will definitely recommend to anyone looking to purchase a vehicle!

Reply from Auto House Limited on 09/10/20

Thank you Salek for your amazing review - we appreciate you taking time out to give us a detailed review. We hope you are enjoying your new BMW.

By Chic O on 06 October 2020 | Verified purchase

Car was ready for inspection as arranged. Different way of buying a car but very good service. Test drive was great despite the terrible weather. All information about the car was available. Overall a very good experience.

Reply from Auto House Limited on 07/10/20

It was a pleasure meeting you and your partner. I hope you are enjoying your new car. Hope to do business with you in the future. Thank you!

By Mihaela A on 03 October 2020 | Verified purchase

We are very satisfied with Jerry and Auto House Limited .We do recommend them

Reply from Auto House Limited on 07/10/20

Thank you Michaela for your amazing review.

By Sam R on 30 September 2020 | Verified purchase

Dude was patient, informative and friendly. Also offered great advice on temporary insurance so I could drive it away that day. I will say that the listing said “immaculate”, which it wasn’t quite that, so oversold it a little bit there. But we worked out a fair deal. Very pleased.

Reply from Auto House Limited on 01/10/20

Hi Sam, thank you for the detailed review, we really appreciate the feedback. We are glad that we worked a fair deal for you. Hope you are enjoying your new Astra. We look forward to doing business with you in the future. Thank you!

By SAM J on 18 September 2020 | Verified purchase

I recently bought a new car with the guys here and overall I’d say it was a very good experience. They offered a professional service and an excellent vehicle to match, so overall I’m very happy with the service they provided.

Reply from Auto House Limited on 19/09/20

We are glad you had an amazing experience at Auto House Limited. We hope that you are enjoying your new Audi - looking forward to doing business with you in the future!

By ROB D on 16 September 2020 | Verified purchase

A fantastic buying experience with the Auto House team. Great car, great price and when a couple of post-purchase issues came to light, Auto House spared no effort or expense to address them. Would definitely purchase a car from them again and look forward to doing so.

Reply from Auto House Limited on 19/09/20

Thank you Rob for your amazing review - Customer service is our no 1 priority and we are glad to put things right for you. We look forward to doing more business with you in the future. Thank you!

By THOMAS G on 08 September 2020 | Verified purchase

Jerry was great, threw in 2 premium used tires with a lot of life left in them and fixed a clouding issue with one of the headlamps free of charge, would definitely recommend.

Reply from Auto House Limited on 11/09/20

Thanks Tom for the amazing review - we are glad we were able to help and hope that you are enjoying your new car!

By MARIACHIARA D on 27 August 2020 | Verified purchase

I had a very pleasant experience with Auto House Ltd. I contacted them to see the car and do a test drive. This was quickly arranged. The team was extremely professional and helpful, not at all pushy. I was very impressed with the car and after a couple of days I got in touch to accept the deal. The process was, again, smooth and pleasant. I bought a used car and p/e my old car. I would recommend Auto House without any doubts and I will certainly use their services again when I will need to replace my car.

Reply from Auto House Limited on 04/09/20

Thank you Maria for your amazing review. It was great meeting you and your family. We hope you are enjoying your new Vauxhall Astra. Thank you!