Customer reviews of Auto House Limited
At Auto House Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Happy from start to finish - Going the extra mile
By PHIL MALL on 15 May 2021 | Verified purchase
Auto House ltd always have cars in the great to lower price category, which is what attracted me there. Jerry was always quick to answer the phone, and was very knowledgeable about his cars. When we viewed the car he was happy for us to take a test drive, which instilled even more confidence in our purchase, also helped by the warranty. He was incredibly accommodating when we changed our plans, to pick up the car last minute on a bank holiday. Even considering this he was very patient and suggested the solution of temporary insurance, after our phones wouldn't load the comparison websites. We had our car checked over by our own mechanic and he was happy with the condition of the car considering its age and model, there was some damage that we were not aware of but it had been fixed professionally so wasn't anything to worry about. We completed our purchase around 2 weeks ago, the car is a really nice drive, and we are very happy with the service from start to finish. I would gladly recommend to friends and family.
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5
Faultless service! Would highly recommend
By Jay on 24 April 2021 | Verified purchase
Fantastic experience, I am a returning customer and received a professional and efficient service throughout. I would highly recommend Auto House to others. Good prices and high quality vehicles, will definitely be returning if I ever need to buy/sell in the future!
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5
very happy with overall experience
By Anonymous on 24 April 2021 | Verified purchase
Jerry @Auto House was extremely helpful putting customer needs before the sale, a people's person, even follow up call to make sure we were Happy with everything. 100%excellent customer service
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5
Recommended all day long
By Anonymous on 22 April 2021 | Verified purchase
Brought a BMW from autohouse, beautiful looked after car sold for a fair price, had an issue as I was unfamiliar with, Jerry at autohouse resolved the issue Exellent service no issues no pre3fod me to buy the car, a totally professional dealer and I would highly recommend
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5
Mercedes c350e
By SHEERAZ G on 12 February 2021 | Verified purchase
Car was as described . Paperwork all prepared well
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5
Great service
By CAMILLA H on 20 January 2021 | Verified purchase
Nice smooth transaction buying my car from here the guys were helpful and trusted would definitely recommend
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5
A-Class experience.
By Bertie V on 20 January 2021 | Verified purchase
Great experience with Auto House, Jerry was a lovely guy, no pressure whatsoever when it came to selling the car. Had a small issue with one of the front lights a week after purchase but upon explaining this a resolution was quickly found. Great customer service, would highly recommend.
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5
Highly recommend!!
By Lauren J on 16 January 2021 | Verified purchase
I recently brought a car from Auto House Limited, the service I received was impeccable and I am over the moon with my new purchase! Due to COVID-19 I was not able to travel to view the vehicle, meaning I had to buy unseen. The car was delivered to my home in perfect condition and I was able to test drive and view on arrival. Massive thank you to all of the team! I will be recommending to family and friends
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5
Genuine and patient service - recommended
By TOM G on 23 December 2020 | Verified purchase
Still very pleased with the VW Golf I bought from Auto House a couple of months ago, just as I was with the informal but genuine and professional service I received from this small family-run business at the time. The car was very reasonably priced considering its good condition and they gave useful advice and patiently talked through the recent maintenence that had been carried out, with all documentation and receipts provided. I found their staff to be communicative without any of the pushiness that is sometimes encountered with larger traders so I would recommend AutoHouse.
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5
A great deal with a great service.
By JOHN R on 16 November 2020 | Verified purchase
I recently purchased a car from Auto House Limited, where the viewing was by appointment only. Although there is no showroom, the vehicles are apparently safely stored in a large unit nearby to their office at Airport House, where we met to overlook the car. On inspection everything was as described on the website, with all my questions satisfactorily answered. As a lower-priced car, under £2,000, I was very impressed with its condition, inside and out, with a really smooth drive. All the relevant service documents and a new MOT were presented, with a six month warranty. Three weeks after purchase and I still can't believe the quality of my car. The owner gave a very friendly and helpful service, above and beyond what you'd normally expect, and based on that, I would certainly recommend his company.