Customer reviews of Auto House Limited
At Auto House Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
By Claxton Arthur on 08 November 2021 | Verified purchase
Great customer service from beginning to end. Really went the extra mile at every stage. Got to write that Jerry in particular was very friendly, helpful and patient. I would recommend them unreservedly.
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5
One of the best in the business.
By ROHIT DATT on 28 October 2021 | Verified purchase
Jerry, who is one of the owners of Auto House was excellent right from the start. I’ve been buying cars every 2 years or so from the past 15 years and in all my years, Jerry is one of the few who ticks all the boxes in terms of honesty, work ethics and giving the correct advice and guidance. Also received the best part ex price for my old car and even after purchase, he fixed a minor issue on my BMW 325d quickly and hassle free. If you really want peace of mind and do buy a car from them and face any genuine issues then you know that Jerry and team will sort it out for you.
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5
Trustworthy, excellent service and great price
By JAY S on 06 September 2021 | Verified purchase
I've had a great experience buying a car from these guys. Very friendly and come with plenty of knowledge about the vehicles. They have gone above and beyond to look after us during and after our purchase (which I can't say for some other dealers and having worked at one previously I appreciate this even more!) and will definitely be recommending them to all our family. Thank you Jerry and Faraz.
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5
Top job Autohouse
By Anonymous on 21 August 2021 | Verified purchase
Just Purchased a Volvo from autohouse in Croydon. The service was impeccable car as described. Even received a £100 discount to cove cost of a small defect, such honesty is rare these days but much appreciated. Well done Jerry & Faraz you done yourselves proud. Will highly recommend.
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5
By Amir on 03 August 2021 | Verified purchase
The way they treat you is more than being a customer, very friendly and responsible. Even a few days after getting the car they called me to see if everything is okay with the car. Highly recommended
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5
By Anonymous on 13 July 2021 | Verified purchase
At Auto House they treat every customer or potential customers like family. You don't have to know anyone, that's just how they operate. Service is second to none...
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5
Very good buying experience
By Anonymous on 06 July 2021 | Verified purchase
I enjoyed the buying experience. Jerry was very helpful and was not “hard sell”; he relies on having good stock and preparation. He explained he benchmarked his car prices so they were competitive, so the price quoted is the price you will pay. It removes a lot of stress from the process. Would happily buy another car from this family-run firm.
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5
Happy from start to finish - Going the extra mile
By PHIL MALL on 15 May 2021 | Verified purchase
Auto House ltd always have cars in the great to lower price category, which is what attracted me there. Jerry was always quick to answer the phone, and was very knowledgeable about his cars. When we viewed the car he was happy for us to take a test drive, which instilled even more confidence in our purchase, also helped by the warranty. He was incredibly accommodating when we changed our plans, to pick up the car last minute on a bank holiday. Even considering this he was very patient and suggested the solution of temporary insurance, after our phones wouldn't load the comparison websites. We had our car checked over by our own mechanic and he was happy with the condition of the car considering its age and model, there was some damage that we were not aware of but it had been fixed professionally so wasn't anything to worry about. We completed our purchase around 2 weeks ago, the car is a really nice drive, and we are very happy with the service from start to finish. I would gladly recommend to friends and family.
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5
Faultless service! Would highly recommend
By Jay on 24 April 2021 | Verified purchase
Fantastic experience, I am a returning customer and received a professional and efficient service throughout. I would highly recommend Auto House to others. Good prices and high quality vehicles, will definitely be returning if I ever need to buy/sell in the future!
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5
very happy with overall experience
By Anonymous on 24 April 2021 | Verified purchase
Jerry @Auto House was extremely helpful putting customer needs before the sale, a people's person, even follow up call to make sure we were Happy with everything. 100%excellent customer service